Recruiting now
IT Service & Infrastructure Engineer
| Posted: | 05/04/25 | ||
| Recruiter: | pib Group | ||
| Reference: | 2926140555 | ||
| Type: | Permanent | ||
| Disciplines: | Network Engineer | ||
| Salary: | Competitive | ||
| Location: | Chester, Cheshire | ||
| Description: | IT Service & Infrastructure Engineer The Role: The role of IT Service & Infrastructure Engineer is to provide first line support and assist with the closure of all service requests, problems and incidents that relate to IT services and infrastructure. This includes:
The primary objective of the IT Service Desk is to ensure the performance and cost-effectiveness of our technology, application, and infrastructure solutions. This involves promptly identifying and resolving outages or performance issues, providing first-line support to end-users, and ensuring minimal disruption to business operations. In addition, this role will also provide IT support and administration to all back-office systems, which includes bespoke Insurance and Referencing systems. You will also oversee desktop environments for the Group and offer technical assistance to external customers, primarily letting agents and landlords. Furthermore, the role encompasses active participation in the continuous rollout of Service Desk projects, supporting the Service Desk Manager and Infrastructure team as needed. Experience:
The IT Service Desk operates between the hours of 08:30 and 17:30 Monday to Friday with Saturday cover from 09:00 to 14:00 on a rotational basis (overtime paid). Why Join Us?
Join a company that values innovation, growth, and its people. Apply now to take the next step in your career. REF-(Apply online only) | ||