2nd Line Support

We're partnering with a long-standing client of ours, who are currently looking for a confident 2nd Line Technician to join their team.

Join a dynamic 10-person team, working with diverse technologies in a fast-paced MSP environment. You'll deliver top-tier IT support while growing your skills and career.

Perfect for a 1st Line Technician ready to step up or a 2nd Line professional looking to level up!

Why you'll love working with our client:

• Competitive Salary: Up to 45k DOE
• Performance Based Bonus
• Comprehensive Company Pension
• Wellness Perks: Access to on-site and local gym facilities

About the Role:

• Prioritise customer satisfaction and build strong relationships.
• Be the second point of contact for IT issues, handling queries via phone, email, and tickets.
• Work on exciting projects and assist with onboarding new customers.

What You'll Bring:

• 2 - 4 years within an MSP or similar environment.
• Expertise in Microsoft Windows (Active Directory), server management (Hyper-V, VMware, Dell), VDI (Citrix, RDS), networking (switches, firewalls), and backups (Veeam, off-site).
• Strong attention to detail and excellent organisational capabilities.
• Willingness to work overtime as needed in the IT sector.

Please Note: Individuals will need to be a car driver / owner, due to the location of the office.

Refer a friend and earn up to 500!

Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.

By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.

Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.