Recruiting now
Service Desk Manager
| Posted: | 14/03/25 | ||
| Recruiter: | Context Recruitment | ||
| Reference: | 2913623328 | ||
| Type: | Permanent | ||
| Disciplines: | IT Manager | ||
| Salary: | £50,000 - £60,000 Annual | ||
| Location: | City, London | ||
| Description: | Service Desk Manager - London IT Managed Services
An exciting and ambitious managed service provider (MSP) are looking for a Service Desk Manager to join their team. They provide all areas of IT support to SME clients across a variety of different industries including accounting, finance and legal firms. This is a great opportunity to be involved with some exciting projects as well as gain personal and career development within a fast-growing MSP and a great team.
The client is open minded and willing to consider candidates looking for their next 'step-up', for instance if you are currently working as a team lead/technical lead and wanting to get into service desk management.
In this business critical role, you'll be reporting directly to the Managing Director and taking ownership of a small service desk (circa 5, 1st - 3rd Line, completing around 200 tickets per week) and you'll take responsibility for the overall management of the service desk.
Responsibilities:
Requirements:
50,000 - 60,000 on offer for the right candidate plus numerous other benefits. Hybrid working (3 days per week onsite / 2 days per week WFH) | ||