Recruiting now
Customer Success Manager
| Posted: | 14/03/25 | ||
| Recruiter: | Bright Purple | ||
| Reference: | 2913623306 | ||
| Type: | Permanent | ||
| Disciplines: | IT Manager | ||
| Salary: | £40,000 - £50,000 Annual | ||
| Location: | UK | ||
| Description: | A long established and highly successful software business servicing the global oil and gas and energy industry is looking to hire a Customer Success Manager to support their business. This is a key role within the organisation and would suit someone who has a passion and flair for IT and technology. The ideal candidate will have experience in providing technical application support as well as have excellent client-facing skills and a flair for product marketing. In this role you will act as the focal point for customers on all operational matters related to the product suite. You will also be responsible for proactively engaging with end-customers on a regular basis to establish whether they are satisfied with the service received. You will update customers on new product updates or changes and feedback any issues or requests from the customer to the internal technical, sales and marketing teams. You will also assist in pre-sales activities, new customer integrations and implementations and generic product marketing tasks. You'll receive a salary up to £50,000 plus Pension plus Private Healthcare and be able to work fully remotely within the UK (1-2 trips to Aberdeen HQ required per quarter)
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