Product Manager (ServiceNow)

• ServiceNow Product Manager
• Remote-Working
• 6 months
• 525 to 550 per day (Outside-IR35)

The Opportunity:

To join a major digital transformation project as a dedicated ServiceNow Technical Product Manager, where you will oversee product management activities to ensure the effective delivery of the ServiceNow platform.

Your main focus will be on developing a three-year roadmap for feature deployment, as well as backlog refinement and prioritisation in collaboration with Technology Business Partnering.

Experience working within a consultancy and/or public sector environment, ideally familiar with the GDS (Government Digital Services framework) is preferred.

Role and Responsibilities:

To support the establishment of a ServiceNow delivery capability through a delivery partner and provide supplier management as a client-side team member.

You will be supporting a delivery capability, including the following:

• Architectural design
• Engineering delivery (Software Engineers and Scrum Masters)
• Developing a long-term product roadmap for ServiceNow, aligned with core feature rollouts
• Defining a strategic plan for adopting ServiceNow features to enhance ITSM
• Scoping the strategic rollout of CMDB, including a review of the existing service catalogue
• Managing client-side service relationships with a ServiceNow Delivery Partner - prior experience in this is essential
• Providing a strong understanding of governance processes for managing change within the ServiceNow platform

Please call Edward here at ISR to learn more about this role consulting as a ServiceNow Product Manager and our client and how they are leading the way in developing the next-generation of technical solutions through innovation and transformational technology?