IT Technician

Are you an IT Technician looking for a role where you can support a growing professional services firm while working with modern technology in a fast-paced environment? My client, an established law firm based in Durham, is looking for an IT Technician to join their team and provide essential technical support across the business.

This role is ideal for someone with strong troubleshooting skills, experience with Windows, Office 365, and Active Directory, and a proactive approach to maintaining IT systems and security.

IT Technician
Durham (Onsite)
25,000 - 30,000

Daily Duties

• Providing 1st and 2nd line IT support across the firm.
• Troubleshooting hardware, software, and network issues.
• Managing helpdesk tickets and escalating complex problems when necessary.
• Ensuring data backups are completed and troubleshooting any failures.
• Assisting with software updates, security patches, and vulnerability management.
• Configuring and deploying new desktops, laptops, and mobile devices.
• Delivering IT inductions and training to staff.

Tech Stack

• Windows OS & Office 365
• Active Directory & Group Policy
• Backup & Disaster Recovery Solutions
• Networking (TCP/IP, DNS, DHCP)

Company Benefits

• Pension & Cycle-to-Work Scheme
• Health Cashback Plan
• Enhanced Family Leave Pay
• Additional Holiday for Length of Service
• Career Development & Training Support

This is a fantastic opportunity to join a firm with a strong reputation and a commitment to investing in technology and people. If you're looking for a long-term career move in a friendly and supportive team, get in touch today!

For further information or any queries, please contact me at 0191. 249. 3639 or via email at Darcey . technology group . com.

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.