Job Purpose This role will work closely with one of our clients and their preferred MSP to deliver key IS projects and ongoing proximity support for their Industrial and IS Infrastructure. They require a highly motivated third line engineer, who can work with multinational teams and local customers to ensure business continuity and digital innovation while maintaining the highest security standards. Potential candidates should have at least 1-3 years of hands-on core infrastructure experience, with both implementation and business as usual skills for a broad range of IS systems. Previous industrial infrastructure support and strong networking skills will be advantageous.
Primary Responsibilities
Support current and future IS systems and their development.
Support the IS strategy and Roadmaps
Deliver IS projects and achieve key objectives to agreed timelines
Support the company s development and implementation of Factory of the Future
Support the company s development and implementation of innovation and digitisation across various functions
Document existing infrastructures both Industrial and Information systems.
Conduct proactive and regular maintenance across all relevant systems.
Proximity support for 3rd Party MSP including but not limited to Switch/Server/Systems racking and component upgrades.
Timely resolution of industrial and infrastructure tickets logged by customers
Adherence to all regulatory practices such as asset management and security practices.
Keep up with technological advances including current supplier systems/services and evaluate potentially beneficial options as required.
Review and develop working practices, procedures and training documentation.
Knowledge, Experience, Training and Qualifications
Essential
Windows Server OS Implementation, Troubleshooting - 1-3 years experience
Active Directory and Group Policy Management - 1-3 years experience
VMware VCentre Administration and Support - 1-3 years experience
Knowledge of backup best practice and associated tools such as Symantec Backup Exec or Veeam
Managing and Supporting Cisco LAN & WLAN networking equipment - 2-5 years experience
Microsoft Accreditations or other industry recognised qualifications.
Preferable
Knowledge of Linux Server OS
Knowledge of SAN storage solutions, data management and troubleshooting.
Support of Industrial Networks and Network Security - 1-3 years experience
Previous Experience of Industrial Assets and support - 1-3 years experience
Knowledge of ITIL Principles
Cisco or other industry recognised network qualifications
