ICT Enterprise Specialist

Job Title: ICT Enterprise Specialist

Location: HQ, Bridgend

Salary: £45,147 - £52,491

Job Type: Permanent / Full time

About Us:

South Wales Police is the largest police force in Wales, serving a population of approximately 1.3 million people across an area of 2,117 square miles. We are dedicated to keeping our communities safe and secure, and we rely on cutting-edge technology to support our operations. We have recently invested heavily in our ICT department with exciting new projects and opportunities funded by significant investment. We are going through a period of significant growth and technological change, there has never been a better time to join!

About the role:

We are seeking a highly skilled and motivated Enterprise Systems Specialist. As an Enterprise Systems Specialist, you will be responsible for developing enterprise systems including servers, storage, virtualised and cloud platforms. Within the role, you may supervise junior ICT Specialists, and you will play a crucial role in ensuring service availability, security and standards compliance as well as driving process improvements and enhancing system performance.

This Enterprise Specialist role will work in the Technical Standards section of the ICT Department and will reports to the Technical Standards manager

Our Information and Communications Technology Department (ICT) has a wide and varied range of responsibilities from 1st line service desk, 2nd line technical support to 3rd line specialist technical architect/design. ICT are also responsible for IT Security management, Service Management, Business Support and Project Management that maintain and continuously improve critical services, software, platforms, and hardware required throughout the full IT lifecycle. This underpins the delivery of secure and timely 24/7 operations for approximately 10,000 users across 100 geographical locations supporting over 20,000 computers including multiple datacentres together with the underlying network, physical and virtual (including cloud services) IT infrastructure.

Duties and Responsibilities:

• Implement, configure and maintain enterprise systems.
• Design and deploy server infrastructure, including physical and virtual servers.
• Oversee server and storage performance tuning, patch management and firmware upgrades.
• Develop and maintain documentation for enterprise systems processes and procedures
• Collaborate with cross-functional teams to identify and solve system issues.
• Develop and maintain security protocols for enterprise systems
• Plan and execute disaster recovery and business continuity procedures.
• To provide IT specialist advice to business users and IT peers for your specialist technological area
• Manage Technical Staff within your technical area

About you:

• Must be qualified to Degree level standard or be able to demonstrate equivalent skills and abilities.
• Experience of designing, implementing and technically leading on some of the following areas:
• Enterprise Systems Management, Monitoring, especially Microsoft Systems Centre Operations Manager or Azure Monitor
• HP Server hardware support
• Cloud Computing, especially Microsoft Azure
• Enterprise Unified Communications, especially Microsoft Exchange, Exchange On-Line, Microsoft Teams.
• Device Management Systems, especially Microsoft Systems Centre Configuration Manager/Intune
• Datacentre environments including Power Management, Air Conditioning, Security, Networking,
• Enterprise Security within a Cyber Security Framework, especially NIST
• In depth knowledge of storage area networks (SAN), Network attached storage (NAS) and backup and recovery technologies.
• Expertise in server infrastructure design and deployment
• Experience with virtualization platforms such as VMware or Citrix
• Strong troubleshooting and problem-solving skills.
• Must be aware of the strategic operational implications of effective IT upon the organisation.

Benefits:

- Training and professional development opportunities

- Local Government Pension Scheme

- 24 days Annual Leave increasing to 29 days after 5 years employment.

- Flexible working dependant of duties

-Free on-site parking

- On site fitness centre and canteen

- Collaborative and supportive work environment.

- Cycle to work scheme.

- Wellness programmes

- SWP Diolch Vectis & Blue light Discount Card

- Opportunity to make a meaningful contribution to public safety and community well-being.

Please click the APPLY button to submit your CV for this role

Candidates with experience or relevant job titles of Enterprise Solutions Specialist, ICT Enterprise Architect, Enterprise Systems Specialist, Enterprise Infrastructure Specialist, and Enterprise IT Consultant may also be considered.