Software Support Technician

As a Software Support Engineer for our rapidly growing software client, you will be responsible for providing technical assistance and support to external clients. You will troubleshoot and resolve issues, ensuring a high level of customer satisfaction. This role requires strong problem-solving skills, excellent communication abilities, and a deep understanding of our clients products and services.

Key skills and qualifactions required for this Software Support Technician role:

• Working in a service desk or support role
• Proficiency in troubleshooting software and hardware issues
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Certifications of or willingness to undertake training and qualifications on the job: CompTIA A+, Microsoft Certified: Azure Fundamentals.

What they offer their Software Support Technicians:

• Basic salary of 30,000 - 35,000 per annum
• Excellent range of corporate benefits including sick pay, life assurance, health insurance.
• Excellent training and development opportunities

If you have the right skills and experience within an IT Infrastructure/Support background, please click apply and one of our consultants will call you to discuss the opportunity further.