Application Support Specialist - Nottingham

Application Support Specialist - 32000 per annum - Nottingham

Principal IT are working with a global player in the support services sector that are looking for an Application Support Specialist to join their team. In this role you will play a vital part in supporting their future strategy. They are looking for someone who is passionate about continuous professional development and has an innovative approach to incorporating new technologies into their operations.

The Application Specialist will oversee and manage critical business applications to ensure they meet the evolving needs of the organisation. This role includes supporting and maintaining key systems, providing end-user support, and ensuring the smooth operation of applications across the business. The Application Specialist will also contribute to general IT support functions to maintain seamless operations.

Key Responsibilities:

• Develop and manage customisations and integrations for applications to enhance functionality and user experience.
• Provide training and technical support to staff members on business applications.
• Develop, maintain, and optimise workflows and processes within applications.
• Troubleshoot application-related issues and liaise with external vendors for advanced support when necessary.
• Manage application upgrades and ensure compliance with best practices.

Requirements:

• Proven experience in administering and maintaining business applications such as Zoho CRM, RADAR Healthcare, Rostering Systems or similar platforms.
• Strong understanding of workflow automation and customisation within applications.
• Experience with integration tools and API usage.
• Knowledge of database structures and reporting tools.
• Familiarity with Active Directory and Office 365/Azure user and group administration.
• Knowledge of mobile device management for Android and Apple.
• Experience with Windows 10/11 and basic hardware diagnostics.
• ITIL/ITISM best practices and processes.

The Package:

If successful our client is offering a salary of 32000 per annum, favourable holiday allowance, a full training programme designed to support your personal development.

How to Apply:

If you are interested in hearing more about this Application Support Specialist vacancy or interested in applying for the role please email me at or contact Principal IT Directly on LinkedIn.