Ecommerce Solutions Architect - Midlands

The Solutions Architect (eCommerce) will spearhead improving our client's online presence across all platforms. In this prominent position, the successful candidate will convert our client's current landscape into a contemporary multi-channel enterprise. The individual will work closely with business stakeholders and various cross-functional teams, including IT and operations, to comprehend their requirements and design effective, scalable, and secure IT systems and architectures.

KNOWLEDGE, SKILLS & EXPERIENCE

• Required experience includes involvement in web transformation initiatives that encompass eCommerce, loyalty programs, booking & reservations, and CRM.
• Experience in providing consultancy services, designing and overseeing intricate architectures, and delivering architectural solutions to address business needs and issues. This includes developing, mentoring, and uniting teams through collaborative efforts.
• Proficient in end-to-end solution architecture for eCommerce, CRM, and digital application delivery.
• At least 2 years of experience as a Solution Architect in hospitality, events, retail, or comparable industries (eg, media, travel).
• Exceptional interpersonal abilities, including communication, influencing, and stakeholder engagement.
• Strong practical implementation expertise in current technologies and methodologies (Cloud, Integrations/APIs) and capable of working at a detailed level within complex technical settings.
• Proficient in modelling processes, systems, data, and infrastructure using UML, Archimate, or other modelling languages.
• Familiar with systems architecture development techniques and a broad range of available technologies.
• Driven self-motivation to navigate a program that balances and fulfils intricate and conflicting demands.
• Experience with agile methodologies.
• Background in operating within a multi-channel hospitality or retail context.

TEAM RESPONSIBILITIES

• Build positive relationships with the IT Team.
• Cultivate strong connections with all members of the broader Business.
• Engage in meaningful conversations with other members of the Business Systems Team to both provide support and obtain assistance for your role.
• Foster any necessary relationships with third-party vendors to optimize your interactions with the Business Systems and Service Desk.