Service Manager

Service Manager - Remote with occasional travel to London - 650- 800 per day inside ir35 - 4 months+

All applicants must hold an active SC clearance.

This is a part time role, requiring 2/3 days a week.

My client, a global IT consultancy, is looking for Service Manager to join a central government client of theirs.

They are looking for a candidate who will be able to perform the following activities:-

• An SME in Service Management with good communication skills, able to work well with technical specialists and technical information.
• A candidate who can support and bring experience of defining a new Service Support framework. We are looking for someone who can provide quality inputs into the design of a future support service.
• A candidate who can define the required Roles and Responsibilities needed for the delivery of the new Service Support framework.
• A candidate who can work with the non-policing organisations and their service support managers to define how the different teams will work together in a future support environment.
• Work effectively with the Project Manager to contribute to the fulfilment of the required project governance.

It would be beneficial to have a candidate who has exposure and is comfortable working in service support where networks and network connectivity have been a key part of the service.

Requirements:

• An ITIL certification / qualification
• Knowledge of tools such as Salesforce and ServiceNow

Service Manager - Remote with occasional travel to London - 650- 800 per day inside ir35 - 4 months+

Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.

Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003.