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Communications Manager

Posted: 18/01/25
Recruiter:Joshua Robert Recruitment
Reference:2882784195
Type:Permanent
Disciplines: IT Manager
Salary:£45,000 - £53,000 Annual
Location:UK
Description: Job Title: Communications Manager
Location: London
Salary: £45,000 - £53,000

Purpose of the Role:
Joshua Robert are seeking an experienced and innovative Communications Manager to lead internal and external communications for our Housing Association client.

You will develop and deliver a comprehensive Communications Strategy, ensuring effective digital and traditional communication channels for residents, staff, and external stakeholders. This is a vital role in shaping our organisation s messaging and driving engagement to support our vision for sustained estate regeneration and improved resident quality of life.

Key Responsibilities:
Strategic Leadership:
  • Develop and implement a Communications Strategy, ensuring alignment with organisational goals and measuring its success.
  • Support improvement and change programmes with effective strategic communications to shape culture, behaviours, and services.
Digital Platforms and Content Management:
  • Create and manage an engaging intranet for staff communications.
  • Oversee social media channels, ensuring content is up-to-date, impactful, and aligned with organisational objectives.
  • Research and recommend digital tools, including portals and apps, to enhance resident communication and engagement.
  • Ensure resident communications are accessible, relevant, and tailored to our diverse customer base.
Publications and Marketing:
  • Write and manage press releases, social media content, and briefing documents.
  • Design digital and print resources, including leaflets, flyers, and booklets, for various audiences.
  • Promote services using innovative marketing approaches to engage prospective customers.
General Communication and Leadership:
  • Produce compelling presentations and scripts for internal and external audiences.
  • Build strong relationships with internal and external stakeholders, including suppliers and consultants.
  • Uphold commitment to equality and diversity, ensuring inclusivity in all communications.
Skills and Experience:
Essential:
  • Proven experience in leading, planning, and delivering communications strategies.
  • Expertise in digital content creation and management across various platforms, including social media.
  • Excellent verbal and written communication skills with a creative and strategic mindset.
  • Strong knowledge of using MS Office, content management systems, and design software.
Desirable:
  • Diploma-level qualification in communications or digital marketing.
  • Experience in supporting service improvement and change programmes.
Behaviours and Attributes:
  • Strategic thinker with the ability to innovate and challenge conventions.
  • Strong leadership skills, capable of driving cultural and organisational change.
  • Excellent planning, organisation, and teamwork abilities, with a focus on results.

Recruiting now

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