Business Change Programme Manager

Senior Programme Manager

Please not this is not an IT Transformation position - it is focused on the business and cultural change

MBNL has embarked on a transformation journey to become an Infrastructure Management company. Under the direction of key sponsors, this role will be responsible for delivering one of the key change initiative programmes to agreed transformation goals, achieving strategic objectives through effective project management, leadership, and change management methodologies.

This role will sit in the MBNL centralised model for programme and project delivery and you will be responsible for supporting and developing that model within MBNL, contributing to the portfolio management group policy, standards and processes to ensure that high standards of programme, project management and change management are achieved in an efficient way throughout MBNL.

What you will do:

• Ensure the MBNL transformational programmes are delivered to a high-quality standard to achieve the goals and key results of the programme to the business sponsors satisfaction.
• Manage the successful delivery of the transformation programme outcomes and performance target, including the establishment of appropriate governance and assurance, monitoring progress, managing risks and issues, and ensuring the business readiness for change.
• Spearhead the definition and implementation of new operating models, resulting business processes, organisational redesign, and culture change.
• Work with the Communication and Finance teams to develop a clear programme narrative for drivers for change including a business case as well an approach to managing transformation and effective engagement.
• Plan, monitor manage and report on programme progress and business outcomes, chairing and managing the respective meeting forums and governance control points.
• Manage all programme interdependencies, risks, and issues, initiating corrective action, recovery plans and intervention to achieve successful delivery of the programme and business outcomes.
• Proactively manage the programme budget, forecasting, monitoring, and reporting spend against the delivery of benefit to the shareholders through the governance and commercial processes.

What we are looking for:

• Demonstrable and extensive complex programme and projects skills.
• Excellent business change and transformation experience.
• Extensive experience in defined and delivered Operation models and organisation redesign.
• Highly developed interpersonal and influencing skills supported by strong programme expertise to gain the respect of senior stakeholders, to manage those relationships in the most effective way.
• Considerable experience of proactively resolving conflict situations through analysis, negotiation, open communication, and direct influencing.
• Significant experience of working with, briefing, and influencing senior members of leadership teams

Nice to have:

• Experience of working in a JV.
• Telco experience.
• An understanding of the wider role of MBNL and an appreciation of how teams interact.

MBNL - building strength through inclusion.

At MBNL we embrace equality, diversity, and inclusion. People are at the heart of everything we do and collectively we strive to create an environment where everyone can flourish. By fostering an inclusive environment, we are championing each others uniqueness. Inclusion & Diversity within MBNL will unlock innovation and continue to evolve how we work, to help us deliver world class infrastructure for our Shareholders and their customers.

We will work creatively to offer flexible working arrangements, (like non-standard hours, part-time, remote working). We want to support you to build your career without sacrificing your personal priorities.

MBNL are proud recipients of the Armed Forces Covenant Gold Award, and Disability Confident accredited.

Project People is acting as an Employment Agency in relation to this vacancy.