Network Support Analyst / Network Services Support Analyst

Your new company
A job opportunity has arisen for a Network Support Analyst to join a highly established and rapidly expanding public sector organisation on a permanent basis. This role forms part of a team that support the design and implementation of the ICT Network Infrastructure including Security and extensive Wi-Fi estate. This role offers a great working environment and excellent scope for career progression.

Your new role
Working as part of the ICT Network and Technical Services Team, you will provide support to ensure the integrity, security and availability of the telecommunications services that provide core clinical services. You will provide support for the Network Systems Team Leader in areas such as daily operations, monitoring and system housekeeping, as well as the management and maintenance of networking and security solutions. Furthermore, you will be involved in the installation, system configuration, monitoring and incident management of systems whilst interacting with a range of colleagues and customers. You will monitor the network Infrastructure in addition to analysing calls that are logged by end users and ICT colleagues to identify resolutions.

What you'll need to succeed

• You should either be a recent graduate in a relevant subject or have proven Network Support experience
• Experience working in an IT Support role in Telecommunications in a Network and Security environment
• Knowledge of Routing and Switching
• Technical knowledge of data network support, network topology and design
• Technical knowledge of data networking and associated Infrastructure support systems for large environments
• If you hold a relevant certification e.g. CompTIA, CCNA or ITIL v4 Foundation this would be an advantage although it is not essential

What you'll get in return

• 35 days annual leave including bank holidays, rising to 37 after 5 years, and 41 after 10 years
• The option to buy or sell holiday
• Excellent pension scheme - 20% employer contribution
• Access to a range of lease cars through a salary sacrifice scheme
• Hundreds of discounts available at a range of outlets
• Annual salary review with pay progression scale depending on performance

This a hybrid working role that involves travelling to various offices.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays also offer 500 worth of high street vouchers for all successful referrals.

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