3rd Line Infrastructure Engineer

3rd Line Infrastructure Engineer

6 + month contract inside IR35 c 470 a day

Cambridgeshire - 2 days a week onsite

We are currently recruiting for a 3rd Line Infrastructure Engineer to join a busy team based in Cambridgeshire.

You will be responsible for the day-to-day proactive management and support of servers, storage and associated technologies with a focus on technologies like NSX and Nutanix.

We're looking for someone who can provide a high level of customer service with good problem solving and troubleshooting skills along with the ability to communicate clearly with stakeholders.

Key Responsibilities:

• Review existing processes and tasks, proposing solutions to simplify and/or provide consistent results through automation techniques and tools
• Assist with the day-to-day maintenance of our internal and customer virtual environments which consist of VMware and Hyper-V platform
• Deployment, technical support and proactive maintenance for the following products:
• Operating Systems and hosted services.
• HPE ProLiant Servers
• Fibre Channel Fabrics
• VMware NSX
• Nutanix
• Providing assistance and guidance to the Level 2 team
• General administration of multiple storage arrays; tasks to include:
• Provisioning new hosts/virtual volumes:
• Configuring replication between sites
• Capacity management
• Vendor liaison for issue logging and software updates
• Management of agentless monitoring tools such as LogicMonitor, VeeamOne and OneView.
• Refinement of triggers and thresholds to continually improve proactive support of customer systems
• Reviewing team documentation and knowledge-based articles, suggesting improvements
• Adhering to incident, change and problem management processes to ITIL standards

Skills & Experience:

• Previous experience in a client facing support role.
• Expert level skills in deploying, configuring and troubleshooting VMWare NSX.
• Expert level skills in deploying, configuring and troubleshooting Nutanix.
• Proficient in Shell Scripting and automation tools.
• Knowledge of CI/CD pipelines for ideal automation strategies.
• Experience with LVM based disk operations are a must to administrate disk groups.
• Experience with HA clustering using pcs to maintain internal services.
• Container orchestration skills using podman/docker will be desirable
• Configuring, troubleshooting and administering of VMWare and MS Hypervisors up to and including the latest versions.
• Experience of Windows Server and Active Directory up to latest supportable versions.

To apply for this role please send your CV asap.

Candidates will need to pass a DBS check