Technical Administrator

Job Title: Technical Administrator

Location:

• London (Canary Wharf)

• Sheffield (near Sheffield Station offices)

Work Model: Hybrid (2 days per week in the office)

Contract Type: 12-Month Fixed-Term Contract (FTC)

Experience Required: 10+ years

About the Role: We are seeking a highly experienced Technical Administrator to join our team on a 12-month fixed-term contract. In this role, you will play a critical part in managing and upgrading our RHEL (Red Hat Enterprise Linux) systems. You will troubleshoot and resolve incidents during upgrades, ensuring minimal disruption to operations, while managing change requests and maintaining accurate updates in JIRA.

Key Responsibilities:

• Perform RHEL upgrades, ensuring smooth transitions and system reliability.

• Troubleshoot and resolve incidents encountered during upgrade processes.

• Manage change requests efficiently and provide timely updates in JIRA tickets.

• Collaborate with team members to identify opportunities for improvement in upgrade and incident management processes.

Key Skills and Experience:

• Extensive hands-on experience with RHEL upgrades and system administration.

• Strong troubleshooting skills with the ability to resolve complex technical incidents.

• Proficiency in managing change requests and maintaining accurate documentation in tools like JIRA.

• Excellent problem-solving and communication skills.

Why Join Us? This is an exciting opportunity to work on challenging RHEL projects in a collaborative and dynamic environment. Our hybrid working model and central office locations in London and Sheffield offer flexibility and convenience, supporting a healthy work-life balance.