Senior Technical Support Specialist (M365)

Role: Senior Technical Support Specialist
Salary: 40,000 to 50,000
Location: London

A leading IT Solutions provider, focusing on state of the art cloud solutions, are currently searching for a Senior Technical Support Specialist to join their expanding 3rd Line team.

The role requires experience of 8 or more years within a M365/O365 environment. An ideal candidate will have a strong passion for technologies of all kinds, with experience in troubleshooting, and be able to work within a client focused and fast paced environment.

Benefits:

• Hybrid working around the UK (3 days in, 2 WFH)
• Exposure & training on the latest Cloud tech
• Birthday off
• Employee staff discount portal
• Full time, round the clock healthcare (Physical & mental health)
• Great pension scheme
• Company socials
• & more

Role requirements:

• Excellent experience across O365, Windows & Azure
• Endpoint management via Intune or similar deployment services
• Solid networking experience - Troubleshooting & configuration
• Cybersecurity familiarity - experience in CyberEssentials framework is always a bonus
• PowerShell automation
• Outstanding customer service skills & experience
• AD, Group Policy, Azure AD/Entra ID

Desirable:

• Certifications in Microsoft, Azure
• ITIL Familiarity
• Experience supporting & managing hybrid cloud environments
• Backup & disaster recovery exposure

Does this seem like a bit of you?

Apply now to be immediately considered for the role!

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.