Archive Support

JOB TITLE Archive Support

ACCOUNTABLE TO Warehouse Team Leader

LOCATION Colonnade Point, CV64BU ,Coventry

HOURS Monday - Friday, flexible 08:00am - 17:30pm

PAY RATE 11.56

JOB PURPOSE

To provide support to the archive function. You will participate in a wide range of tasks, including ordering and sorting files, scanning, and delivering orders. You will receive and processing incoming boxes and files and prepare items for storage. You will also make collections from clients and attend solicitor's offices to collect boxes of documents which are returned to Coventry.
Successful applicant will work within our warehouse and support function.

Applicants must hold a Full UK Driving Licence with no endorsements

KEY RESPONSIBILITIES

Create and complete file/box orders for delivery and collection
Barcode files and boxes, and utilise bar-coding & database systems according to agreed processes
Check electronic and manual records for accuracy and ensure any problems are reported promptly
Pack boxes and prepare and move pallets/cages
As directed assist with loading and unloading of incoming and outgoing boxes and files
Ensure any mechanical handling equipment is operated safely and securely
Maintain accurate records and logbooks as per Capita's instructions
Sort files and maintain accurate filing systems in line with agreed processes
Drive a van
Attend third party sites to collect/deliver files
Booking Courier collections/deliveries
Franking outgoing mail
Opening and sorting incoming mail
Scanning files
To ensure that all aspects of confidentiality are strictly observed
Ability to comply with Health & Safety instructions
Provide support as and when required to the Team Leader including any other tasks which will be in line with customer and business needs.
Ensure all responsibilities to be carried out in line with local and company guidelines

KEY SKILLS

Full Driving Licence - willingness to travel
Excellent communication skills both oral and written with the ability to communicate at all levels
Excellent customer service skills - the ability to effectively communicate clearly with demanding customers
Excellent attention to detail with the ability to work accurately under pressure and "right first time" approach
Excellent organisational skills, ability to prioritise work and multi-task
Ability to work to tight deadlines
Ability to follow processes and procedures
Ability to work with minimal supervision on routine matters but recognise when escalation or further guidance is needed
Ability to work as part of a team
Ability to work flexibly in a changing environment with a "can do" attitude with all tasks in line with customer and business requirements
Experience of manual handling
Ability to identify risks and apply health and safety procedures
Flexibility with hours - may be required to work overtime

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.