Deployment Engineer

Deployment Engineer (3-Month Contract)

Location: On-site (Glasgow, UK)
Duration: 3 Months
Inside IR35
Full-time, On-site

Job Description:

We are seeking 2 x Deployment Engineers to support the upgrade of approximately 1500 laptops to Windows 11/O365. The successful candidate will play a key role in coordinating and managing the upgrade process, ensuring a smooth experience for end users and efficient device deployment.

The users will bring their devices to the tech bar where you will take it form them, assess it s condition, perform the upgrade and return the device to the user before giving them some initial set up support.

This is a 3-month contract position, inside IR35, and requires a full-time, on-site presence. It's an ideal opportunity for an experienced Deployment Engineer with a strong background in device build, application deployment, and user communication.

Key Responsibilities:

• Contact users to confirm and remind them of their booking before receiving their laptop for the upgrade.
• Coordinate the provision of temporary laptops for users during the upgrade process.
• Manage the build process for laptops and ensure proper configuration.
• Facilitate the return of original devices from users once the upgrade is complete.
• Handle any non-standard devices by escalating to the 3rd Line Support team for resolution.
• Update the playbook and processes as needed to accommodate new device configurations.
• Provide clear communication and updates to users throughout the process, ensuring minimal disruption to their work.

Required Skills & Experience:

• Strong experience with Windows 10/11.
• Familiarity with Device Build and Application Deployment processes.
• Excellent stakeholder management and user communication skills.
• Ability to troubleshoot issues and escalate where necessary.
• Strong attention to detail and organisational skills.
• Experience working in a fast-paced, user-focused environment.

To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Grant Baker, by exploring the VIQU IT Recruitment website.

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