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Head of IT Service Delivery

Posted: 17/01/25
Recruiter:VC Talent
Reference:2882254431
Type:Permanent
Disciplines: IT Service
Salary:£70,000 Annual 100% remote, 32 days hol, great pension
Location:UK
Description: Head of IT Service Delivery

We are working with a global organisation looking for an exceptionally talented Head of Technology Service Delivery.

This role is about ensuring strategic and operational effectiveness within the organisation with a drive for continuous improvement. Someone to bring a strategic vision for technology service delivery.

This means that 50% of the role is about service delivery, ITIL, etc. And the other 50% is almost a diplomat. Working with IT and business stakeholders, someone who can say no but also find common ground. This role expands the remit of service delivery towards customer success.

What we need:
  • Exceptional experience in service delivery, including leading IT teams and implementing ITIL practices
  • Strong business awareness. Someone who is commercially savvy
  • Ideally, experience working in a global or federated organisation
  • Proficiency in ITSM principles and practices ITIL based problem management
  • Adept in the identification and mitigation of risks
  • Strong appreciation of current and emerging tech and their impact on service delivery. Cloud services, cyber security and modern IT infrastructures
On offer is a decent base salary of circa £70k plus 100% remote with great benefits such as 32 days holiday, gym membership, a generous pension, etc.

If you fit the profile and would like to learn more, apply ASAP.

Recruiting now

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