Customer Success Manager

Customer Success Manager - Saas / Tech / Healthcare - Berkshire - Up to 35K

Ideally from an Account Manager / Support background

This well known Software Business in Berkshire have a vacancy on their Customer Success team, you will be joining as a CSM & Account Manager taking on relationships across their client base, to strengthen engagement & adoption and identify new users (within your clients) who will benefit from their offering.

This is not a sales role, however, you may come from a Sales or Account Management background, or may have worked as a CSM previously.

Does this sound like you?

• High energy and love engaging with clients
• Comfortable working from the office
• Natural relationship builder
• Enthusiasm for Account Management / Customer Success / Consulting
• You love providing a great service and finding new ways to add value to your clients
• Upselling, commercial acumen
• Tech background (any) ideally from a Saas provider or similar

This role is suitable from someone who is both commercially savvy and keen to grow their career in a fast-growing and recession-proof sector.

This company are on the cusp or releasing a new version of their platform, which will expand their userbase considerably and open up career progression routes. If you want for a role that offers plenty of ownership and you love problem solving and client-communication, then get in touch for more details.

Customer Success Manager - Saas / Tech / Healthcare - Berkshire - Up to 35K

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Shift F5 Ltd is acting as an Employment Agency in relation to this vacancy.