IT Technician

This position is for an IT Technician who will be a crucial part of the Technology department, handling key roles in maintaining, troubleshooting and supporting the company's IT system within the FMCG industry.

Client Details

Our client is a large-scale player in the FMCG industry, recognised for their high-quality products. They employ over a thousand people and are headquartered in Rochester. They pride themselves on their commitment to innovation and efficiency, continuously striving to excel in the competitive market.

Description

• Provide day-to-day support for hardware, software, and network-related issues.
• Perform regular checks and maintenance to ensure all IT systems are operational and up-to-date.
• Diagnose and resolve technical issues quickly to minimise system downtime and disruptions.
• Assist employees with technical issues, providing clear guidance and assistance on system use.
• Assist in the installation and configuration of new hardware and software as required.
• Help implement upgrades and updates to systems, ensuring that all hardware and software remain current and secure.
• Work closely with the IT team to implement solutions and resolve technical problems.
• Maintain accurate records of IT support requests, actions taken, and outcomes.
• Supporting the deployment of new IT systems and upgrades.
• Working collaboratively to ensure compliance with relevant IT standards and regulations.

Profile

A successful IT Technician should have:

• Strong understanding of IT systems, infrastructure, and security protocols.
• Valid UK driving licence.
• Experience in diagnosing and resolving technical issues.
• Efficient problem-solving skills for troubleshooting technical problems.
• Proactive, organised, and excellent at finding solutions.
• Ability to manage and prioritise tasks in a dynamic environment.
• Passion for staying informed about the latest technologies and trends.
• Capable of working independently and within a team.
• Clear communicator, able to convey technical details to non-technical staff.
• Thrives in a fast-paced setting, managing pressure and meeting deadlines effectively.

Job Offer

• Free parking at the Rochester location.
• A company car as part of the benefit package.
• An opportunity to work in a team-oriented and supportive environment.
• An opportunity to make significant contributions to the FMCG industry.

This is a superb opportunity for an IT Technician looking to grow their career within a reputable FMCG company. If you believe you have the skills and experience required, we invite you to submit your application.