IT Project Technician

Are you a career driven IT Project Specialist and keen to progress further in IT? We have an exciting opportunity to work as part of a busy IT Service Management team, where you will be leading and implementing IT projects both locally and remotely across multiple sites. A varied position with excellent career progression.

Job Title: IT Project Technician

Salary: 40-45k per annum DOE

Location: Plymouth

Type: Permanent

Hours: 7:30am - 4:30pm Monday to Thursday, 7:30am - 12:30pm Friday

(occasional out of hours will be required).

The Role:

Our large manufacturing client is seeking an experienced IT Project Technician with proven experience with Windows Server and MS Office along with a practical knowledge of Microsoft 365 admin centre and Azure Active Directory. The ideal candidate will have worked in a busy, fast-paced environment and be used to managing varied workloads and prioritising accordingly.

Key Duties:

• Lead and implement I.T projects whilst working closely with the business and other team members.
• Take end-to-end ownership of Service Records, making sure all relevant stakeholders are adequately informed of actions undertaken.
• Ensure the Service Knowledge Management System is always kept up to date.
• Manage complex and high priority Service Records to both internal and external teams in line with agreed processes.
• Provide a customer-centric interface for all users of IT systems and external parties where applicable.
• Keep abreast of any new technologies that may be implemented by the business to maintain expert knowledge to uphold ability to provide support.
• Manage and administer cloud services.
• Perform other ad-hoc duties as assigned by the Head of IT and other senior members of staff within I.T as required.

About You:

• Previous experience of working in a busy I.T department.
• Previous experience working in a customer facing role.
• Support knowledge of Windows Server and desktop operating systems and Microsoft Office.
• Knowledge of Microsoft 365 admin centre and Azure Active Directory.
• Knowledge of how to troubleshoot network issues.
• Demonstrable analytical approach to problem solving.
• Excellent written and verbal communicative skills.
• Full clean driving license.

Desirable Skills:

Basic knowledge of Microsoft System Center.

Basic knowledge of Microsoft Internet Information Services.

Degree level qualification or above.

ITIL exposure and awareness.

Benefits:

Our client offers a fantastic benefits package including:

• Competitive Salary
• Work Place Pension
• Life Assurance
• Company Sick Pay Scheme
• Long Term Service payments & awards
• Training & Development opportunities
• Carers Concierge Support
• Enhanced Maternity Pay
• Employee Assistance Programme

If you're a reliable and supportive individual who thrives in a fast-paced and evolving environment and enjoys managing various workloads, then this could be the perfect opportunity for you.

To Apply

If you would like to know more, please don't delay in calling us today on (phone number removed), email (url removed) or apply online.

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