IT Repair Technician

Due to continued growth, our successful Technology client in Cardiff is recruiting for an IT Repair Technician to join them on a permanent basis in 2025!

Working in the company's repair centre, you will be joining an experienced team to repair PC based EPOS equipment to ensure a sufficient level of stock is available for field engineers to replace customer equipment.

This is an excellent opportunity for a candidate wanting to begin their career in technology, working for a large, established and progressive company where you can develop an excellent career.

The role would suit candidates with a good understanding of PCs, peripheral tech, and IT technology repair.

What you'll be doing:

Carry our repairs of PC based EPOS equipment to component level.
Keep accurate records of customer equipment returned for warranty and fourth party repair on company database.
Document test and fix procedures.
Investigate fault trends.

Experience & Skills:

Experience of troubleshooting IT equipment, PCs or other related equipment.
Experience of repairing PC and peripheral hardware.
Strong Interpersonal skills to work with other departments and team members.
Good communication skills.
Excellent organisation skills.
Good level of education (GCSE Maths and English or equivalent)

Salary & Benefits:

Salary will start at 22,300 - rising quickly with service and experience.
Monday to Friday, 40 hours per week.
Company Pension scheme.
Private Healthcare Package
23 days holiday plus bank.
Free on-site parking.
Life cover (4 x basic salary).
Group income protection.
Friendly, outgoing, and supportive team.
Excellent reward & recognition scheme.
Discounted gym membership.