IT Field Engineer (Senior)

Join a forward-thinking MSP that's committed to delivering top-tier IT solutions and support to a diverse range of businesses. Known for their dynamic approach and tech-driven culture, this company is focused on creating a collaborative, growth-oriented environment. With strong partnerships with industry giants, they offer exciting opportunities for experienced engineers looking to take their skills to the next level.

IT Field Engineer
Middlesbrough/Onsite
30,000 - 40,000

Main Duties:

• Provide 3rd line support to clients, resolving complex IT issues both on-site and remotely.
• Lead the troubleshooting and resolution of high-level incidents, ensuring minimal disruption to clients' businesses.
• Work on key IT projects, from planning to implementation, contributing to the overall success of client IT environments.
• Provide proactive support and guidance, identifying potential issues and implementing solutions before they escalate.
• Work with clients to optimize and enhance their IT infrastructure, ensuring that systems are secure, efficient, and up to date.

Tech Stack:

• Office 365 - migrations and ongoing support
• Windows Server - administration and troubleshooting
• Networking - Routers/Switches, firewalls, and VPNs
• Virtualization - Hyper-V and VMware
• Strong 3rd line troubleshooting skills across multiple platforms and environments

Company Benefits:

• Comprehensive training and development programs, including support for certifications and career progression.
• Competitive salary and a range of employee benefits, including gym membership funding and 30 days of paid annual leave.
• Flexible working environment with an office shutdown from Christmas Eve to New Year's Day.
• A collaborative, growth-oriented team culture that invests in its people.

For further information or any queries, please contact me at 0191. 249. 3639 or via email at Darcey . technology group . com.

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.