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Telecare Technician

Posted: 17/12/24
Recruiter:Lincolnshire Housing Partnership (LHP)
Reference:2867885104
Type:Permanent
Disciplines: IT Technician
Salary:£10,183 Annual
Location:Kirton, Lincolnshire
Description:

Telecare Technician

Location: Boston, Lincolnshire

Salary: £10,183 per annum

Come and join LHP s Team as a Telecare Technician!

Are you passionate about helping others and making a difference in your community?

Due to a recent promotion, they are looking for a dedicated Telecare Technician to join their Integrated Telecare Monitoring Team. In this rewarding role, you will play a crucial part in delivering high-quality assistive technology services that empower elderly and vulnerable individuals to live independently in their homes.

The Telecare Technician will work 17 hours a week over a minimum of 3 days, Monday- Friday. These hours can be flexible to fit around your own circumstances and you can discuss these during the interview process.

You ll receive a salary of £10,183 per year plus some great benefits including:

  • An employee wellbeing package worth up to £1200 annually through their benefits partner Westfield Health
  • A Cycle-to-Work Initiative Promoting Personal Wellbeing and Environmental Awareness
  • Discounted Shopping Vouchers through Westfield Health
  • Opportunities to learn new skills and knowledge through their fantastic corporate training programme
  • A superb employer salary sacrifice pension scheme with up to 12% paid by LHP
  • 24 holiday days a year pro rata (plus bank holidays) which will increase by 1 day per year for the first five years of service
  • The ability to earn additional holiday days through full attendance
  • Mental Health First Aiders across the business, let s be there for each other!

What is it like to work for LHP?

At LHP, they believe in promoting equality and diversity in everything they do. You will be part of a supportive team that values your contributions and encourages your professional growth. They offer competitive compensation and opportunities for progression through their fantastic corporate training prospectus

There is a strong sense of togetherness across the organisation, their culture encourages accountability, cross-departmental collaboration and they welcome the opportunity to improve through feedback.

What you'll do as a Telecare Technician

  • Assess Customer Needs: Conduct thorough assessments to determine the most suitable telecare equipment for each customer s unique environment.
  • Installation & Maintenance: Install, program, and maintain assistive technology equipment, ensuring everything is in top working order.
  • Demonstrate Equipment: Provide clear demonstrations on how to use the equipment, ensuring customers feel confident and supported.
  • Customer Support: Offer ongoing advice and support to customers and their families about their range of assistive technology services.
  • Record Keeping: Maintain accurate customer records and update their reporting systems with appointment outcomes.

What skills, attributes and experience will I need as a Telecare Technician:

  • Experience: At least 1 year of experience in providing care or support for older or vulnerable individuals.
  • Technical Knowledge: Familiarity with assistive technology equipment and the ability to program and install it effectively.
  • Hand Tools: Able to use and operate tools to install equipment (including power tools)
  • Communication Skills: Excellent interpersonal skills to build strong relationships with customers and colleagues alike.
  • Flexibility: A willingness to work flexible hours and provide on-call support as needed.
  • Time Management: Able to prioritise and manage workloads, and work without direct supervision
  • Driving License: A valid driving license and access to transportation are essential for this role.

If you feel that you can be the next Telecare Technician and you re passionate about making a meaningful impact in the lives of others while developing your own career, they want to hear from you!

To Apply

If you feel you are a suitable candidate and would like to work for this reputable company, please click apply to be redirected to their website to complete your application.

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