Cyber Security Support Analyst

Cyber Security Support Analyst

30k - 36k

London

Overview

Our client is seeking a Tier 1 Cyber Security SOC Support Analyst to join their expanding UK based Service Desk team. The ideal candidate will have a minimum of 1-year experience in a similar role and will be responsible for monitoring systems, responding to alerts, and escalating urgent threats to the Escalations Management Team.

Responsibilities

- Provide triage and first line of defense for all cyber security incidents within the organization

- Take ownership and provide remedial actions to mitigate cyber security threats

- Manage technical and stakeholder incident reporting via concise communications

- Liaise with third-party service suppliers and act as a central point of contact during active incidents

- Provide operational support to the wider Cyber Security Team on security incidents

- Deliver a professional and customer-focused service through the life cycle of each ticket

Qualifications

Essential Experience

- Minimum 1 year of proven experience in a Tier 1 Cyber Security SOC Support Analyst role

- Working knowledge of Microsoft Defender XDR and Microsoft Sentinel SIEM technologies

- Understanding of key Microsoft 365 Cloud Technologies from a threat landscape perspective

Essential Certification

- SC-200 Microsoft Certified: Security Operations Analyst Associate

- SC-900 Microsoft Certified: Security Compliance and Identity Fundamentals

Personal Skills

- Highly motivated with a can-do attitude

- Attention to detail and excellent communication skills

- Proven client service skills and ability to work under pressure

- Good telephone etiquette

Exams towards certifications relevant for your role fully paid for by the company

This is an exciting opportunity to be part of a successful and leading London based MSP to further your Cyber Security career prospects!

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