Recruiting now
| Posted: | 11/12/24 | |
| Recruiter: | Verelogic | |
| Reference: | 2865247903 | |
| Type: | Permanent | |
| Disciplines: | Support | |
| Salary: | Competitive | |
| Location: | City, Wiltshire | |
| Description: | Job Title: 2nd 3rd Line Technical Support Specialist Location: Swindon Hybrid Salary: DOE Employment Type: Full Time/Contract Key Responsibilities: - Provide 2nd and 3rd line support for SharePoint Online, SharePoint Server, and related technologies. - Troubleshoot and resolve issues across the M365 suite, including Teams, OneDrive, Exchange Online, and Power Platform. - Manage and maintain legacy HCL Domino Notes environments as needed. - Collaborate with end users and stakeholders to diagnose and resolve technical issues. - Monitor system performance and implement optimisations to enhance stability and user experience. - Participate in migrations, upgrades, and rollouts of SharePoint and other M365 products. - Document troubleshooting steps, solutions, and operational processes for future reference. - Stay current with updates, best practices, and innovations in M365 Desirable Skills: - Knowledge of PowerShell scripting for automation and configuration - Familiarity with SharePoint Framework (SPFx) and customisation - Certifications in Microsoft technologies (e.g., M365 Certified: Modern Desktop Administrator, Teams Administrator, or Security Administrator) would be an asset but not mandatory - Experience with ITIL processes or similar frameworks - Excellent communication skills - Problem-solving and critical thinking skills - Excellent team player What We Offer: - Competitive salary and benefits package - Hybrid working arrangements - Opportunities for professional development - A collaborative and inclusive work environment About Verelogic: The Verelogic Group, with over 30 years of experience, offers business support in technology and recruitment in the IT and engineering sectors. Verelogic IT Solutions focuses on building high-quality services for companies that want transformative ways to support more efficient business functions. We build, fix, and offer support on any IT-related issues and provide innovative solutions across data management, software migration, upgrades, cloud migrations, networking (firewall/security), infrastructure services (configuration/refresh/migration), and personalised bespoke application services . To apply, send your CV and Cover Letter to: (url removed)
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