Product Manager

Product Manager - 12 Month Fixed Term Contract

London, UNITED KINGDOM

As a newly merged powerhouse, InMotion Ventures 3 brings together two groundbreaking brands, PIVOTAL + THE OUT. United by a shared mission to reshape the future of vehicle usership and redefine the standard of the automotive client experience. While both brands are part of the same forward-thinking company, they operate as distinct entities with their own missions, products, and services. By joining InMotion Ventures 3, you'll be working across both PIVOTAL + THE OUT, playing a key role in revolutionising the way people access and experience luxury automotive services.

At PIVOTAL, we are transforming the way people experience cars. Launched in 2019, Pivotal offers a unique car subscription service that challenges the traditional model of vehicle ownership. Gone are the days of long-term commitments - Pivotal members can subscribe to the latest Jaguar and Land Rover models for as little as three months. Forget about depreciation, servicing, insurance, and tax; with one monthly payment, everything is taken care of.

At THE OUT, we've reinvented luxury car rental. Forget the queues, hidden fees, and trips before the trip. Instead, we deliver world-class Jaguar Land Rover vehicles, directly to your door. Whether it's a spontaneous weekend getaway or a business trip, we promise hassle-free, first-class service from start to finish. With everything included; unlimited mileage, additional drivers, insurance, and more, THE OUT is more than just a car rental service; it's an experience.

Whether you're supporting PIVOTAL's car subscription model or working with THE OUT's luxury rental service, you'll be part of a team that's setting new standards for customer experience, flexibility, and luxury in the automotive world. The best part? You'll have the chance to make an impact in two innovative, growing companies - all under one roof.

About the role

The Product Manager role within PIVOTAL & THE OUT is a hands-on and dynamic one, focused on delivering new customer-centric capabilities and enhancing existing solutions to meet the evolving needs of both businesses. A detailed understanding of Salesforce, Google Cloud Platform (GCP), as well as integration techniques is essential, as this role leverages these platforms to design and implement scalable, efficient solutions. Capabilities may include, but are not limited to, digital onboarding, KYC, case/channel/knowledge management and customer apps.

The Product team within PIVOTAL & THE OUT is small and highly collaborative, so the role is broad, offering the opportunity to work across multiple areas of the product lifecycle.

The Product Manager will work closely with a team of developers and business stakeholders to define requirements, prioritize initiatives, and oversee implementation. Reporting directly to the Head of Product, this position is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and is passionate about creating impactful customer-facing solutions.

Although this role is mainly based from home, there is a requirement for occasional travel to our offices in central London (Old Street).

Requirements

Key Responsibilities

• Define, prioritize, and oversee the development of new customer capabilities and enhancements to existing solutions.
• Collaborate with cross-functional teams, including sales, marketing, designers, and developers, to gather requirements, align goals and manage expectations.
• Partner with Business Analysts to translate requirements into actionable user stories and oversee the Agile DevOps process, ensuring smooth delivery.
• Leverage Salesforce and GCP expertise to design and implement scalable, integrated solutions.
• Conduct relevant market research to identify customer needs, industry trends, and opportunities for improvement.
• Manage the product lifecycle, maintain capability-specific roadmaps, monitor KPIs, and drive continuous improvement.
• Act as the voice of the customer, gathering feedback and advocating for exceptional user experiences.
• Develop and maintain product documentation and present updates to stakeholders.

Skills & Experience

Skills:

• Strong technical knowledge of Salesforce and GCP, with expertise in integrations and system design.
• Proficiency in Agile methodologies and tools (e.g. Jira, Confluence).
• Ability to translate customer needs into actionable requirements.
• Excellent problem-solving, analytical, and communication skills.
• Ability to manage multiple projects and thrive in a dynamic, fast-paced environment.
• Leadership skills to influence and guide cross-functional teams without direct authority.
• Detail oriented with a customer-focused, agile mindset.

Experience:

• 3+ years in product management or similar field, with a proven track record delivering customer related product capabilities
• Hands-on experience with Salesforce and GCP in designing and implementing solutions
• Strong background in Agile workflows, backlog management, and sprint planning.
• Experience working with Business Analysts, designers, and developers to deliver requirements.
• Exposure to market research, competitive analysis, and customer engagement.

Benefits

What we offer

• 12 Month Fixed Term contract, with potential to be made permanent.
• Remote Working Environment
• 25 days annual leave plus bank holidays with an extra day for your birthday
• 2 additional discretionary paid days off to be used for volunteer work.
• Competitive Salary with Discretionary bonus scheme
• Contributory Pension Scheme
• Health Care Cashplan
• Be part of a fantastic growing team passionate about revolutionising the way our customers drive Jaguar Land Rover cars

By applying to this position, you agree to allow InMotion Ventures 3 Ltd (Abbey Road, Coventry, CV3 4LF, (url removed to collect, store and process your resume, contact details and any other personal data that you submit. If InMotion is providing recruitment services to a third-party, you also extend this permission to our end client.

We will process this data for recruitment purposes only. The data will be stored in our Applicant Tracking System, (which stores data in the U.S and is fully compliant with EU data protection laws), and we will not share it with anyone else.

We would like to keep this data until our open role is filled and may choose to keep it in our database for future roles for up to 12 months.

Here's a link to our privacy policy. In this policy, you will find information about our compliance with GDPR (data protection law.) You can find how to send us a request to let you access your data that we have collected, request us to delete your data, correct any inaccuracies or restrict our processing of your data.You also have the right to lodge a complaint about the way we handle your data.