2nd Line Support Engineer

Job Title: 2nd Line Support Engineer

Location: Maldon, Essex

Salary: Up to 35,000 per annum

Are you a skilled IT professional with 5+ years' experience and expertise in Microsoft technologies? My client are looking for a 2nd Line Support Engineer. You'll resolve technical challenges, perform server upgrades, and contribute to key IT projects.

Key Responsibilities:

• Resolve 2nd line support issues and manage escalations.
• Plan and execute server upgrades and system improvements.
• Maintain and administer Windows Server, Active Directory, and Microsoft 365.
• Troubleshoot networks and support virtualization platforms (e.g., VMware, Hyper-V).
• Collaborate with the team to ensure system security, performance, and compliance.

Requirements:

• 5+ years in IT support, with in-depth Microsoft expertise.
• Strong knowledge of networking, server upgrades, and virtualization.
• Relevant certifications (e.g., Microsoft, CompTIA) are a plus.

What We Offer:

• Salary up to 35,000.
• Professional development opportunities.
• A supportive and collaborative work environment.

APPLY and send your CV to (url removed).