Service Designer

Job Title: Service Designer

Salary: 500 LTD Umbrella Per Day

Hours: 37 Hours Per Week
Type: Temporary Ongoing
Location: Preston, PR1 Remote
Start Date: ASAP
Work Pattern: 09:00am - 17:00pm

We are seeking a talented Service Designer to lead the creation of a comprehensive Service Design Pack for our client's Oracle Fusion system. Working within our client's Digital Services team, this role is pivotal in ensuring seamless system delivery and maintaining operational excellence.

Key Duties and Responsibilities:

• Develop a detailed Service Design Pack for the Oracle Fusion system.
• Collaborate with business colleagues to define responsibilities and establish SLAs.
• Identify and address documentation gaps.
• Conduct requirements gathering to align technical and customer needs.
• Oversee key processes, including:
• Change management
• Test management
• Risk and defect management

Qualifications and Experience:

• Proven experience in Service Design, with a focus on Oracle Fusion systems preferred.
• Strong skills in documentation, requirement analysis, and stakeholder collaboration.
• Demonstrable expertise in change management and test management processes.
• Ability to identify and mitigate risks effectively.
• Solid technical and operational understanding of service delivery systems.

If you require any additional information regarding the position, please call David at Service Care Solutions on (phone number removed) or send an E-Mail to (url removed)