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IT Support - Service Desk Analyst Immediate 3 Months

Posted: 29/11/24
Recruiter:hireful
Reference:2858899360
Type:Permanent
Disciplines: Analyst
Salary:£150 - £200 Daily
Location:Bolton, Lancashire
Description:

Immediate Requirement: 1st Line Service Desk Support Analyst - 3 Months initially

(Apply online only) a day inside IR35

Are you an experienced IT professional ready to make an immediate impact in a professional services environment? Join our Internal IT Service Desk team to deliver exceptional 1st Line IT support to end-users.

Your Role:

Provide first-line support for hardware, software, and network issues.

Log and resolve incidents, adhering to Service Level Agreements (SLAs).

Support onboarding/offboarding, including laptop builds with Intune and Autopilot.

Deliver outstanding customer service, keeping users informed and supported.

Maintain and update documentation to enhance efficiency.

What You ll Bring:

Proven IT support experience in professional services.

Strong knowledge of Windows OS, M365, and Active Directory.

Excellent communication and problem-solving skills.

Familiarity with basic networking and remote desktop tools.Start immediately and make a difference in a dynamic, fast-paced team. Apply now!

Recruiting now