Technical Specialist

Location: Northampton
Salary: £38,000 - £40,000 per annum
Contract Type: Full-time, Permanent, Hybrid
Requirement: Drivers Licence and Access to a car
Visa: UK Citizen. (We cannot accept anyone on a Visa with an expiry date or requiring Sponsorship)

Are you ready to take your technical expertise to the next level? Do you thrive in a dynamic, collaborative environment where innovation meets real-world challenges? Join our passionate team as a Technical Specialist, where you ll play a vital role in ensuring our infrastructure and systems run seamlessly, empowering our teams and clients to achieve their best.

As a Technical Specialist, you'll be at the heart of our operations, managing critical infrastructure and solving diverse technical challenges. Your key responsibilities will include:

• Installing, upgrading, and maintaining system components, software, and hardware.
• Ensuring data and network security, including firewalls, antivirus, and email protection.
• Troubleshooting IT issues and managing tickets in line with our SLAs.
• Supporting and administering servers, networks, storage systems, and operating systems.
• Designing and implementing IT systems that align with our business and technology needs.
• Leading patch management and maintaining documentation to industry standards.
• Collaborating on projects to deliver innovative and robust solutions.
• Training new joiners and providing advice to enhance technical capabilities across the team.
• Staying ahead of technology trends to drive continuous improvement.

We re looking for a proactive, problem-solving technical expert with a passion for delivering exceptional results. You ll bring:

• 5+ years IT experience with extensive knowledge of Azure, Microsoft 365, and InTune.
• Proficiency in managing Windows and Linux servers, networks, and peripherals.
• Expertise in Hyper-V environments and system security practices.
• Hands-on experience with technical projects and troubleshooting complex systems.
• Advanced communication skills to engage with technical and non-technical stakeholders.
• Strong organizational skills and the ability to prioritize tasks independently.
• A full, clean UK driving license.

While not essential, experience in the following areas will make your application stand out:

• ITIL standards and SLA management.
• Wireless networks, Apple Business Manager, or the Datto product suite.
• Juniper, Cisco, or Draytek network devices.
• Zabbix monitoring and 3CX VoIP systems.

We celebrate diversity and foster an inclusive environment where everyone can thrive. You'll have the opportunity to work with cutting-edge technology, develop your skills, and make a meaningful impact. We value innovation, teamwork, and professional growth and we ll support you every step of the way.

We offer a competitive salary, flexible working options, and a comprehensive benefits package designed to support your well-being and career ambitions.

Take the next step in your career and become part of a forward-thinking, supportive team that values your contributions. Apply now and let s shape the future of technology together!

We are committed to creating an inclusive workplace. We welcome applications from all backgrounds and experiences