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VOIP Engineer

Posted: 22/11/24
Recruiter:In Technology Group
Reference:2855552436
Type:Permanent
Disciplines: Network Engineer
Salary:£30,000 - £35,000 Annual Free Parking, Company Mobile, Paid C
Location:City, Birmingham
Description: Job Opportunity: VoIP Engineer Salary: 30,000 - 35,000 Location: Birmingham Area

Additional Benefits:

  • Employee Ownership Bonus: Eligible after 12 months of employment
  • Overtime Pay: 140 for each on-call weekend

Our client is a leading provider of telecom and data services through dealers and resellers across the UK, is seeking a skilled VoIP Engineer to join their dynamic team. With a focus on maintaining and growing their channel base as the BT switch-off approaches, this is an exciting opportunity to play a pivotal role in our business growth.

As a VoIP Engineer, you'll collaborate closely with dedicated provisioning and sales teams, delivering technical support to ensure seamless customer onboarding and troubleshooting. Their employee-owned culture fosters collaboration, innovation, and a shared commitment to success.



Key Responsibilities:

  • Provide technical support for customer onboarding and issue resolution
  • Collaborate with sales and provisioning teams to deliver a seamless customer experience
  • Troubleshoot and analyse VoIP systems using tools like Wireshark, tcpdump, and sngrep
  • Occasionally travel to customer sites when required


Requirements:

  • 2-3 years of hands-on experience with VoIP PBXs and Unified Communications
  • Solid understanding of VoIP protocols
  • Proficiency in call flow analysis with tools such as Wireshark
  • Strong knowledge of networking technologies (OSI model, TCP/IP, LAN, WAN, DNS, DHCP, QoS)
  • Familiarity with telecommunications standards like DECT, SIP, and Analog
  • Bonus: Experience with Microsoft 365 licenses
  • Excellent problem-solving, technical, and communication skills
  • Ability to quickly learn and adapt to new products and technologies
  • Valid driving license with access to a car for occasional travel
  • Willingness to participate in the on-call weekend rota (approximately once per month)

Join our client's company and become a key contributor to their ongoing success. If you're a proactive and technically skilled professional with a passion for VoIP technologies, we'd love to hear from you!

Apply today!

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.

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