| Description: |
Job Title: IT Support Administrator
Salary: £30,000-£35,000
Location: Hitchin
Contract: Permanent, full-time
Hours: Monday to Friday - 9:00-17:00pm (occasional early shift 6am-2pm on a rota basis) Industry: IT Solutions COMPANY PROFILE
As my client's business continues to grow, they are seeking a IT Support Administrator to join their team. This role requires you to be patient, adaptable and able to work well under pressure. You will need to have at least 4 years of experience in a IT role which covers the main areas of IT infrastructure support with a broad range of technical knowledge. SKILLS REQUIRED
At least 4 years experience within a IT support role
GCSE in English, Maths & Science/IT C grade or above
Excellent communication skills
Technically and numerically minded
Organised and efficient
Able to work off your own initiative
Multitasker RESPONSIBILITIES
Manage and support client hardware, software, IT systems, and infrastructure.
Provide reactive support, troubleshoot issues, and implement both short-term fixes and long-term solutions.
Configure, onboard, and reprovision devices for clients, including setting up new IT environments.
Administer cloud services such as Active Directory, Azure, and Office 365.
Perform proactive system maintenance, server backups, and recovery operations after outages.
Liaise with clients, suppliers, and team members while keeping documentation and tickets updated.
Communicate technical information clearly to non-technical users and provide regular status updates.
Visit client sites for unresolved issues and assist with technical implementation projects. ADDITIONAL INFORMATION
Flexible approach to office/home working
20 days annual leave plus bank holidays
Private medical insurance (once probation passed)
WorkSave Pension Plan available
Free on-site parking
Training courses encouraged and funded
Summer & Christmas Parties
Team nights out/socials
Takeaway lunches for your birthday
Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days if you have been shortlisted.
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