Senior Digital Analyst

Senior Digital Analyst (HR and Payroll Systems)
Local Authority Hackney
Flexible Working - (Potential need to travel to the office Twice a month)
Hackney Based
Monday to Friday 09:00-17:00
37.5 Hours per week
3 Month Contract (Possibility for extensions)
170 - 200pd Umbrella

I am currently recruiting for a Senior Data Analyst for a client in the London Borough of Hackney., The successful candidate will act as key contact and coach for the internal team to investigate and resolve user support queries and apply changes in response to ad hoc requests, liaising with MHR support desk where appropriate

Roles and Responsibilities:

• Actively promote delivery of a high quality user experience across all areas of the ICT service, including fit for purpose systems and guidance, and high standards of access, availability, usability, usefulness and excellent standards of service.
• Lead a team providing an excellent user centred service that supports users to get full value from the digital tools and equipment available to them, helping users to find simple and secure ways of achieving their goals and solve problems.
• Deliver, implement and support others to ensure that the Council's values and practises always meet our objectives for security, financial prudence and transparency, inclusion and sustainability.
• Actively contribute to the work of a multidisciplinary team, so that all its members benefit from your core skills; promote the generous sharing of expertise and create opportunities for continuous learning and development.
• Actively contribute to Council-wide and directorate initiatives that will achieve and implement the Mayor's priorities and corporate objectives and meet the user needs of Hackney's residents and businesses.
• On a rota basis with other Senior managers and the Head of service, act as the lead officer ensuring the effective coordination and delivery of support to users, including out of hours support where applicable, for which additional payment will be offered.

Requirements for the Role:

• Min 12 months solid experience of system build/ system administration in iTrent HR & Payroll system:
• Understanding and experience of handling organisation and payroll system configuration and maintenance
• Security access administration (setting up, testing & applying function & data accesses, setting up and maintaining user records)
• Experience of configuring/ supporting users with Employee & Manager Self Service (electric theme) including payslips, absence - plus ideally time & expenses, learning & development
• Experience of investigating queries from back office operational teams (payroll, HR, pensions)
• Experience of configuring/maintaining batches and workflows
• Experience of system reports and auditing function
• Experience of configuring new functions and administering system upgrades.

Service Care Solutions also offers a 250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive 250 for the referral once their probationary period has been completed.

If this role is of interest, please just respond to this advert with an up to date copy of your CV or call Jake on (phone number removed)