Identify areas for improvement in business processes by analysing data, and staying abreast of industry best practices.
Work closely with stakeholders to gather and document business requirements, ensuring a comprehensive understanding of business processes and objectives.
Collaborate with cross-functional teams, including business leaders, IT professionals, and subject matter experts, to understand their needs and incorporate feedback into process improvement initiatives.
Develop and present clear and actionable recommendations for process improvements, outlining the benefits and potential impacts on the organization.
Support the implementation of recommended process improvements, collaborating with project teams to ensure successful integration and adherence to established timelines.
Establish key performance indicators (KPIs) to monitor the effectiveness of implemented processes and make further recommendations for optimization.
Maintain accurate and up-to-date documentation of business processes, changes, and associated procedures.
Assist in developing and implementing change management strategies to ensure successful adoption of process improvements throughout the organization.
Utilize process modelling tools such as Visio, PowerPoint, MS Teams, Confluence to visually represent and document current and future state processes.
Develop training materials and conduct training sessions to ensure that stakeholders are informed and capable of following revised processes.
Involve in Finance Transformation program and business engagement.
Foster a culture of continuous improvement by staying informed about industry trends, emerging technologies, and best practices in business process management.
Identify and assess potential risks associated with proposed process changes and develop mitigation strategies
