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Service Desk Engineer - 2nd Line - MSP

Posted: 14/11/24
Recruiter:hireful
Reference:2849070844
Type:Permanent
Disciplines: Systems Engineer
Salary:£25,000 - £29,000 Annual £25k - £29k base salary plus great b
Location:Princes Risborough, Buckinghamshire
Description: Are you an IT Service Desk or IT Support professional looking for your next career opportunity? Are you keen to work for a Microsoft Gold partner, providing first class IT services to the education industry? You will be providing 2nd Line IT Support from a service desk, as well as manging key accounts, being the bridge between the schools and the business. This is a fantastic opportunity for someone who is currently working in a school in an IT Support capacity, but who feels that their progression opportunities are limited. Role: IT Support Engineer aka 2nd Line Support, 1st Line Support, Service Desk Analyst, 3rd Line Support Location: Princes Risborough, Buckinghamshire Salary: 25k- 29k + great benefits Working hours: Mon-Fri 8:30am-5pm What you will bring to the role: Previous experience in an IT Support, preferably to 2nd Line Support role. Experience of working within a school, academy or College would be very highly desired and advantageous. Previous experience in an MSP environment would be great but is not a necessity. Experience installing, maintaining and fixing IT equipment, such as Servers, Software, Networks, Hardware and telephony Experience supporting Office 365 is a must. Excellent customer services skills with a passion for providing a customer facing first class service. Interested? Please send your cv for a swift response

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