1st Line Technical Support

1st Line IT Support

Near Cambridge

Monday- Friday 9:00am 5:30pm (37.5 hours per week)

£25,000 - £28,000

Benefits: 29 days holiday including bank holidays, social events, free parking, fresh fruit in the office, Pension scheme, Staff discounts, Hybrid working after probation period, long service awards,

Do you have a bat-signal for IT emergencies? Are you the Clark Kent of computer conundrums, ready to swoop in and save the day? If you're nodding faster than a buffering video, you might just be the superhero our client near Cambridge is seeking!

This is a varied role where you will be providing support on servers, phone systems and active directory. We will consider candidates with previous IT experience or those who have completed a relevant qualification and are looking for their first role in IT.

Who are we?

We are Busy Bee Recruitment, an awarding-winning recruitment agency supplying both temporary and permanent staffing solutions throughout the UK to our client base spanning multiple sectors including: Sales & Marketing, Admin & Customer Service, Technical & Engineering, Industrial & Manufacturing, Finance & Accountancy, Care & Education, Supply Chain & Logistics.

What our client can offer you:

• Investigate, diagnose and resolve requests raise through a ticketing system.
• Resolve hardware and software problems on desktops, laptops, mobile phones and tablets.
• Amend desk phone extensions.
• Support staff deskside for any issues with their computers and network devices.
• Educate and guide users on best practices.
• Keep accurate records of any IT requests.

What we are looking for:

• Microsoft office 365
• Experience in operating systems.
• Experience in Windows server
• Experience in Microsoft Cloud services.
• Excellent interpersonal skills.
• Good written and verbal skills.
• Patient to help individuals with all levels of IT ability.
• Basic networking knowledge.

So, are you ready for your next job? Hit on the apply button today

If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Busy Bee Recruitment Ltd is acting as an Employment Agency for this Permanent vacancy.

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