Posted: | 12/11/24 | |
Recruiter: | Trapeze Recruitment Services Ltd | |
Reference: | 2849073204 | |
Type: | Permanent | |
Disciplines: | Support | |
Salary: | £23,400 - £25,900 Annual | |
Location: | Ramsgate, Kent | |
Description: | Job Summary Customer service is of main importance when it comes to our client. Your day-to-day role will be taking incoming service requests from client s while providing excellent customer service. You ll be using your technology skills to diagnose and resolve issues and maintain a healthy technology and security standard across clients technology stack. This is a fast-paced environment and requires a high level of attention to detail and accuracy. This is an entry level role that requires no experience or qualification, as training and development will be provided upon employment. This is a Monday to Friday office-based role. Additional hours will be expected once you pass your probationary period and will be paid at time and a half rate or time in lieu. All additional shifts are on a rota basis. Responsibilities and expectations of the role
Skill required for the role
Key Performance Indicators (KPIs) measured
Benefits
After successfully completing the standard 6-month probationary period. Performance bonus and EO profit share is enabled after successfully completing the standard 6-month probationary period. Performance bonus is paid out quarterly, with the EO profit share being paid out annually. Only suitable candidates will be directly contacted about this position, and we will not store or process the data of candidates in any way unless consent has been obtained. | |