First Line Support Developer

First Line Support Developer (Web support and front-end)

Location: Bordon, Hampshire

Salary: 20,000 to 30,000

Our client is looking for a First Line Support Developer to join their small but growing team. The ideal candidate will be assisting and providing first line support for clients and supporting the efforts in the testing and development of various website projects. This role would suit a Graduate with a keen interest in Web and IT. Located in Bordon, Hampshire and paying a salary up to 30,000.

First Line Support Developer Responsibilities:

• Provide first line support and assistance to client requests and queries. Work with the wider team to develop solutions for client issues using Jira ticketing system or email.
• Assist the lead developer & project manager with the continued testing and troubleshooting of features and functions, as part of client projects.
• Support the front-end team with the development and support of websites and applications mainly written in a PHP / Joomla / VueJS / Bootstrap SCSS.
• Provide help with the development of new website build and new feature development for existing client websites projects.
• Offer and suggest direction and recommendations for various technical issues and challenges.
• Write maintainable, clear, concise and efficient code using established web standards.
• Understand the commercial impact of technical decisions both for the client and the organisation.

First Line Support Developer Requirements:

• Excellent communication skills in written and spoken English.
• Ideally a Computer Science, Maths, or Design/Marketing graduate or apprentice.
• Strong Knowledge of core HTML, CSS, Vanilla JS.
• Strong understanding of computing, operating systems, email, and other core IT skills.
• Basic Proficiency with Git / GitHub or Similar.
• Understanding of the capabilities of JavaScript Frameworks (Vue, Angular, Nuxt etc).
• Understanding of website CMS tools - Joomla / WordPress / other PHP stack desirable.
• Basic understanding of PHP, and a desire to learn further.
• A willingness to learn new technologies and develop new skills.

First Line Support Developer (Web support and front-end)