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Change Co-Ordinator / IT Analyst

Posted: 12/11/24
Recruiter:Investigo
Reference:2849072319
Type:Permanent
Disciplines: Analyst
Salary:£24,000 - £26,000 Annual
Location:UK
Description:

Change Co-Ordinator / IT Analyst
Permanent
Remote

Our client is looking for a Change Co-Ordinator / IT Analyst to assist with coordinating, running, and supporting change within the IT Team and wider business, including projects, mobilisations, and existing changes.

Key Responsibilities:

  • Coordinating suppliers in a highly technical, and frequently demanding environment.
  • Implement documentation to move projects, mobilisations, and processes into BAU.
  • Creation of new technical and business processes.
  • Liaise with key stakeholders and other support providers to understand and contribute to changing system landscapes, support frameworks and end user requirements.
  • Plan and run User Acceptance Testing of new or reconfigured systems and applications.
  • Out of Hours change attendance.
  • Continual Personal Development (CPD).
  • Liaising with the Transformation team.
  • Ensure that new products comply with IT security standards.
  • Run projects where applicable.
  • Perform key project and mobilisation tasks to support the IT Change Team.
  • Creating SOPs and documentation for projects and mobilisations, where needed.
  • Provide reporting and updates on tasks and projects where there is ownership.
  • Help defining data requirements, working with the Data Engagement Lead.
  • Some knowledge of 365 environments, such as Azure and the 365 suites


Skills and Experience:

  • Previous experience of working within a change environment
  • Ability to prioritise & organise own work in a busy environment.
  • Strong Office 365 skills
  • Mitel
  • CRM admin
  • Office 365 Admin

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