Service Delivery Manager

Want to join a growing software business as a senior leader in a Service Delivery Manager role?

Do you have experience of software / implementation projects?

If you thrive in a dynamic, fast-paced environment and love creating efficient solutions, we want to hear from you!

Be-IT are looking for a Service Delivery Manager to lead a projects team in executing high-impact implementation / software projects worldwide.

In this role, you ll manage project timelines, build strong customer relationships, and drive team performance to ensure top-tier service delivery.

With your experience in project management and a customer-centric approach, you ll help shape growth and direction of the business.

Apply online or call Alasdair Walker from Be-IT if you fit the following criteria:

• Experience in a senior / leadership role with particular focus on managing service delivery of implementation / software projects.
• Project management experience within the software / IT industry.
• Experience with project management tools like Jira to plan, track and report on service delivery projects.
• Ability to manage multiple projects simultaneously, ensuring they are delivered on time, within scope, and within budget.
• Knowledge of software implementation processes, including requirements gathering, system configuration and user acceptance testing.
• Experience in coaching and managing service delivery professionals.
• Customer-centric mindset, always looking for ways to enhance the customer experience.
• A problem solver; strongly analytical, with an eye for detail

At Be-IT, we celebrate diversity and strive for inclusion. We welcome applications from all backgrounds, ensuring equal opportunity regardless of race, gender identity, ethnicity, nationality, disability, sexual orientation, or socioeconomic status.