Head of IT

We have an exciting permanent opportunity at a stunning historical estate in Buckinghamshire for a collaborative and talented Head of IT managing a team of three. Your role will be to assist with overall business technology planning, future vision of how technology and systems can support their strategy, and ensuring that the in-house team is providing professional and effective support for all stakeholders while managing relationships well.

KEY RESPONSIBILITIES:

• Keep pace with the changing needs of the organisation and ensure that the systems and software are both fit for purpose and compliant.

• Ensure that all proposals are fully discussed and documented at the IT Steering group and regular departmental meetings with other Heads of Department.

• Overall management of technical documentation and reference materials, ensuring their validity, accuracy, and accessibility.

• Liaise with IT and information professionals on issues of best practice, exchange of ideas, and collaborative work to ensure that our approach remains up-to-date.

• Manage the continual improvement of IT software and hardware on a system of rolling upgrades and replacement.

• Negotiate and manage third-party vendors and service providers to ensure efficient and cost-effective management of contracts and purchasing.

• Work closely with the Financial Controller on department budgeting and future infrastructure planning and risk management.

• Work closely with the CEOs to ensure that all operational requirements of the visitor and client experience are planned adequately for.

• Build successful relationships with the Head of Archives & Records regarding implementation and maintenance of SharePoint as the EDMS and intranet.

• Active management of relationships with all third-party contracts.

• Maintain a close working relationship with National Trust IT Business Partners.

SKILLS AND QUALIFICATIONS:

• Demonstrable expertise in performing proof of concept exercises to demonstrate or evaluate the feasibility and potential benefits of applying a particular technology, product, or toolset to meet a business need.

• An experienced people manager, with enthusiasm for cultivating excellent relationships across a complex organisation.

• Strong analytical abilities and a creative and sensitive approach to problem solving and delivering change.

• Excellent communication skills, ability to present at senior level as required.

• Sound working knowledge of IT systems and processes e.g., Active Directory, Exchange, Hyper-V, SQL, DNS, and DHCP.

• Experience of working in a remote desktop environment, Citrix, would be advantageous.

• Experience of implementing system configuration changes, data control, and data repair would be advantageous.

• Awareness of principles of data confidentiality and security.

• Driving license essential (as post holder may be required to work at other sites and visit the London office).

BENEFITS:

• 20% staff discounts in our on-site Restaurant and Shops.

• Matched company pension scheme up to 10% of salary.

• Beautiful location working within the charity and heritage sector.

• Free parking.